As a Manufacturer’s Representative, the JACKSON HARPER GROUP is a partner in the supply chain with our Principals and Customers. We focus on demand creation and fulfillment in the presentation of the products and services of our principals to Original Equipment Manufacturers (OEMs), Contract Electronic Manufacturers (CEMs), and Research and Development (R&D) institutions. This representation is accomplished directly or in conjunction with our distributor partners. Our trade territory is defined by the states of Texas, Oklahoma, Arkansas, and Louisiana with international capabilities in Mexico.
We pursue 4 major goals:
- Providing superior economic benefit to our principals, our customers, and ourselves.
- Representing the products of our principals aggressively and professionally.
- Offering unparalleled service in providing electronic products to the market we serve.
- Cultivating a professional environment that nurtures growth and self-realization for all of our associates.
We, the associates of the JACKSON HARPER GROUP, establish a legacy of excellence as the premier Manufacturer’s Representative Firm serving the electronics industry in the Southwest. Serving a marketplace characterized by constant change, we will offer unchanging excellence in products and customer service. We will be the standard by which others judge themselves.
Foundation in Quality
The JACKSON HARPER GROUP is committed to providing our customers with quality products and services that meet or exceed their expectations. To that end, we represent only the products of those manufacturers who share our commitment to quality.
Each of our associates is challenged to take personal responsibility for total customer satisfaction. Conversely, we, as a company, are dedicated to providing a safe working environment, proper training and the necessary resources for associates to deliver the highest achievable levels of quality in every aspect of our relationship with our customers and principals.
We understand that quality, customer satisfaction and continuous improvement are essential components of our business relationships. We realize we will prosper only when we contribute to the success of the manufacturers we represent and the customers we serve. We are committed to delivering the highest levels of quality and innovations as we strive to “be the standard by which others judge themselves.”